Instructor Information: Anne Smith, P.E., M. ASCE
Course Length: 1 Hour
Purpose and Background
Are there some people you just “click” with? Are there others you tend to “conflict” with? Don’t you wish you could understand what makes everyone “tick” so you could more effectively lead your team and work easily with the stakeholders on your projects?
This two-part webinar focuses on identifying and understanding individual behavioral style preferences and how they manifest in the project environment. Tools and techniques are demonstrated and examples offered on how to improve team relationships, performance and resolve conflicts. Participants will determine their own style preferences in common day-to-day project activities, such as communication modes, gathering and analyzing information, decision-making balancing process and organization, and how to identify the style preferences of others. The understanding of style preferences is based on the Myers-Briggs Type Indicator (MBTI), the development of which began in the 1930s and has continued to present day. Approximately 2 million people a year use the instrument worldwide.
A project leader or manager must consider individual team members’ behavioral style preferences in addition to their technical abilities in order to capitalize on their strengths and define the appropriate style of planning, monitoring, communication and coaching required for a successful project. These are critical skills for today’s project leaders. The technical factors may be challenging, but the “human factors” add many more levels of complexity.
After completing this webinar, you will be able to:
- Observe behaviors and identify others’ style preferences
- Understand their own style preference and how they prefer to work with others
- Adjust their behavior to make team members with different style preferences more comfortable
- Coach and make assignments to team members in ways that complement the team members’ style preferences
- Develop strategies for working with different style preferences or improve project relationships
- Improve project team communication and cohesion
- Understand your own personal style preferences and how they affect your team
- Learn how to observe behaviors to identify others’ style preferences
- Understand what motivates others to improve their performance
- Learn how to work with different style preferences
- Learn how to work with similar style preferences
- Strengthen current team relationships
Assessment of Learning Outcomes
Students' achievement of the learning outcomes will be assessed via a short post-assessment (true-false, multiple choice and fill in the blank questions).
Intended Audience
This webinar will benefit professionals who are responsible for or involved with a project team, whether it be a team working on an engineering, architectural, scientific, or IT project during concept, planning, design or construction phases. The benefits will also apply to internal management, marketing, IT or administrative teams.
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Part I Individual Differences and Team Performance
How We Communicate and Direct Our Energy
How We Gather and Analyze Information
How We Make Decisions
How We Balance Process and Organization in the Outer World
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Part II How Style Preferences Affect Project Leadership Effectiveness Review Part 1 Assignment
Project Planning
Project Tracking
Communications
Summary
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Assignment Between Part I and II
- Review checklist of style characteristics
- Review worksheet of observing behavioral preferences to identify styles
- Identifying style preferences of current team members
How to Earn your CEUs/PDHs and Receive Your Certificate of Completion
To receive your certificate of completion, you will need to complete a short on-line post-test and receive a passing score of 70% or higher within 1 year of purchasing the course.
How do I convert CEUs to PDHs?
1.0 CEU = 10 PDHs [Example: 0.1 CEU = 1 PDH]