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INSTRUCTOR:
Suri Surinder, MBA, DBA
Course Length: 2 hours
Purpose and Background
Many industry professions value and leverage pattern recognition and informed judgment based on limited information. While this is a huge strength for many leaders, managers and employees, it could also lead to unconscious biases in our decision making when it comes to day-to-day issues like hiring, mentoring, promoting, staffing, developing people, and engaging with clients. Through an engaging mix of insights, exercises, illustrations, activities, polls, and videos, this session will enable participants to understand, identify, and manage their unconscious biases. Session participants leave with specific strategies and tactics that they can deploy in their day-to-day work to maximize intuitive strengths and minimize unintended fallout.
Benefits and Learning Outcomes
Upon completion of this course, you will be able to:
- Explain the definition of bias, scope of bias, domains of bias, strength of bias, sources of bias, reasons for bias, areas of bias and impact of bias
- Identify attentional bias, diagnosis bias, pattern recognition bias, value attribution bias, confirmation bias, priming bias, value attribution assessment and diagnosis bias assessment
- Manage cognitive processing, constructive uncertainty, data driven debunking, objective decisioning, thought diversity harnessing, immersive diversity, micro-affirmations and inequities, micro-process re-engineering, digital infrastructure and call to action
Assessment of Learning Outcomes
Students' achievement of the learning outcomes will be assessed via a short post-assessment (true-false, multiple choice and fill in the blank questions).
Who Should Attend?
This course is applicable to all engineers looking to learn more about unconscious bias.
Outline
- Definition and scope of bias
- Different types of bias
- Manage unconscious bias
How to Earn your CEUs/PDHs
This online course is worth .2 CEUs/2 PDHs. To receive your certificate of completion, you will need to complete a short on-line post-test and receive a passing score of 70% or higher within 365 days of the purchase.